Frequently asked questions

Yes, we provide free standard shipping on all orders above Dhs. 200+ across UAE.

At Noor & Grace, we offer a 7-day return policy. You can request a return within 7 days of receiving your item, provided it is unworn, unused, with tags, and in original packaging. You'll need the receipt or proof of purchase. To initiate a return, contact us at support@noorgrace.com. You can also use the self serve returns by logging into your account. Please note that return shipping costs and the necessary payment platform fee are the customer's responsibility, and we cannot accept returns on sale items or gift cards.

Please refer our shipping policy for details

https://noorgrace.com/policies/shipping-policy.

Yes, we provide delivery across all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, and more.

Delivery typically takes 2-3 business days across all emirates in UAE. Delivery to remote areas will however, take longer upto 6 - 7 business days.